Return, Exchange & Refund Policy

Cancellation Policy

Orders can be cancelled only before they are dispatched. Once an order has been shipped, it cannot be cancelled through our website.

Return & Exchange Policy

• Returns and exchanges are applicable only on select products. Eligibility details and conditions are mentioned on individual product pages.
• For most eligible items, the return/exchange window is 7 days from the date of delivery.
• The return policy may vary by product and is subject to change without prior notice.
• If reverse pickup is not available at your location, you may be required to self-ship the product to our designated return address.
• Return or exchange charges, if applicable, will be communicated on a case-to-case basis.

Refund Policy

• Refunds are initiated only after the returned product is received and inspected at our warehouse.
• Once approved, the refund will be processed within 5–7 business days.
• Refunds will be credited to the original mode of payment used while placing the order.
• Shipping charges, if any, are non-refundable, unless the return is due to a damaged, defective, or incorrect product.
• In case of Cash on Delivery (COD) orders, refunds will be processed via bank transfer or store credit, as applicable.
• If the returned product does not meet our return conditions, the refund request may be declined and the product may be shipped back to the customer.

Important Notes for Returns & Refunds

• Products must be unused, unwashed, and unworn for hygiene reasons.
• Items should be returned with original packaging, tags, and labels intact. Returns without tags will not be accepted.
• Return or refund requests must be raised within the specified return period mentioned on the product page. Requests raised after this period will not be accepted.